AM.I.L.K9

From the FAA library

• Aviation Maintenance Technician Handbook - Generalp. 14-14
  Chapter 14: Human Factors › The “Dirty Dozen” › Lack of Communication

  Knowledge and speculation about a task must be clarified and not confused. Each step of the maintenance procedure must be performed according to approved instructions as though only a single technician did the work. A common scenario where communication ... critical and a lack thereof can cause problems, is during shift change in an airline or fixed base operator (FBO) operation. A partially completed job is transferred from the technician finishing their workday to the technician coming on duty. Many…

• Aviation Instructor's Handbookp. 1-18
  Chapter 1: Risk Management and Single-Pilot Resource Management › Single-Pilot Resource Management (SRM) › Task Management

  task is a function performed by a human, as opposed to one performed by a machine (e.g., setting the target heading in the autopilot). The flight deck is an environment in which important tasks compete for pilot attention ... given time. TM determines which tasks the pilot(s) should attend to. TM entails initiation of new tasks; monitoring of ongoing tasks to determine their status; prioritization of tasks based on their importance, status, urgency, and other factors; allocation…

• Aviation Maintenance Technician Handbook - Generalp. 14-14
  Chapter 14: Human Factors › The “Dirty Dozen” › Complacency

  reviewed, the completed work discussed, and attention drawing to the next step. Absence of either a written or oral turnover serves as warning that an error could occur. It is vital that work not be continued on a project without ... technician who accomplishes the work. If necessary, a phone call can be made to obtain an oral turnover when technicians cannot meet face-to-face at the work area. In general, the technician must see their role as part…